The website globalciti.gr (hereinafter “globalciti.gr” or the “website”) has been created by the business Globalciti, (hereinafter “Globalciti”) (VAT No. 802306662), headquartered at the address: , for the purpose of providing information and/or services and/or products to the visitors/users of the website.

Globalciti is committed to the protection of the personal data of the visitors and users of the website. For this reason, this “Personal Data Protection Policy” (hereinafter the “Policy”) has been created, which describes and explains what kind of personal data of the visitors and users of the website is collected by Globalciti and how Globalciti manages and processes it. Globalciti declares that no other use of the personal data of the website visitor/user of the website services shall be made for purposes other than those referred to in this Policy without their prior information and, where required, consent.

Information regarding this Policy

This Policy applies only to information provided during the visit to the website and its use. Unless otherwise specified in this Policy, the terms used in this Policy have the same meanings as in the Terms of Use of the website.

In the future, the website may provide additional uses and acquire increased functionality. If this results in any change in the way your personal data is collected and processed, more details and additional terms will be provided to you in this Policy. Unless otherwise stated, every new use/service of the website introduced shall be subject to this Policy.

In the event that the use of any service of the website is governed by a more specific personal data protection policy, that specific policy shall apply together with this Policy. In the event of conflict or inconsistency between the terms of this Policy and the terms of a more specific policy, the terms of the more specific personal data protection policy of each service shall prevail.

The purpose of this Policy is:

• To ensure that you know what personal data we collect about you, the reasons why we collect and process it, and to whom we disclose it.
• To make clear the way in which we use the personal data you have shared with us.
• To explain your rights and choices in relation to your personal data collected and processed during your visit to and use of the website.

By visiting the website and using it, you accept this Policy and expressly agree to the collection, use and processing of your Personal Data (as defined below) in accordance with this Policy.

Definitions

• “PERSONAL DATA” means any information relating to an identified or identifiable natural person (data subject), whose identity can be established, directly or indirectly, in particular by reference to an identifier such as a name, identity number, location data, online identifier, or by reference to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural, or social identity of that natural person.
• “APPLICABLE PERSONAL DATA LEGISLATION”: Regulation (EU) 2016/679 on the protection of personal data and the EU and national legislation on the protection of personal data and privacy in the field of electronic communications, as applicable from time to time.

Purpose of processing / lawfulness

Globalciti collects and processes data exclusively and only for the purposes of the lawful and proper operation of the website and in order to offer visitors and users of the website the best possible user experience.

The Personal Data of the visitor and user of the website is collected, stored in a file and processed by Globalciti for the purpose of supporting, promoting and ensuring the proper operation of this website and for the statistical processing of data for the improvement of the services provided.

In addition, the purpose of collection and processing is the provision of specific services to the users of the website upon their request and specifically to provide users of the website with the ability (a) to request an offer for Globalciti’s services, (b) to contact Globalciti themselves through the website, (c) to request that Globalciti contact them through the website in order to schedule an in-person meeting, and (d) to evaluate Globalciti’s services.

Method of collecting personal data

Certain personal data is provided directly by the users of the website, for example, when a user registers for a service of the website, and certain data is recorded indirectly during the browsing of visitors and users on the website.

Personal data collected and purpose of their processing

The personal data collected is further categorized into the data of simple visitors and the data of users of the website services, as follows:

(a) SIMPLE VISITORS OF THE WEBSITE:

During your browsing on the website, data relating to the use of the website (“usage data”) is collected for the purposes of analyzing use and monitoring and improving the website and the services provided. Usage data may include the IP address, geographic location, browser type and version, operating system, referral source (from which page you reached the website), duration of visit, page views and website navigation paths, as well as information regarding the timing, frequency and manner of your use of the website and its services.

The above personal data of website visitors is limited to the information required for the operation, security, improvement of the website and services, as well as the provision of the website’s services in accordance with the applicable personal data legislation.

(b) USERS OF WEBSITE SERVICES:

Within the framework of using the website, personal data is collected and processed in the event that a user expresses interest in order (a) to request an offer for Globalciti’s services, (b) to contact Globalciti themselves, (c) to request that Globalciti contact them in order to schedule an in-person meeting, and (d) to evaluate Globalciti’s services.

More specifically, in the above cases, data is collected which may also constitute personal data depending on the form that the user is asked to complete each time for the service provided. In particular, as the case may be, the following apply:

• (a) the user wishes to complete the pre-formulated form available on our website in order to request an offer for a specific service from our company. In this case, the user is asked to declare their first and last name, email, and telephone number.
• (b) the user wishes to complete the form available on our website in order to contact our company for any other reason. In this case, the user is asked to declare their first and last name, email, telephone number, and leave their message to us.
• (c) the user wishes us to call them for the scheduling of an in-person meeting in case the posted answers to frequently asked questions do not satisfy them. In this case, the user is asked to declare their full name, email, and telephone number.
• (d) the user wishes to complete the form available on our website in order to evaluate the company’s services. In this case, the user is asked to declare their full name and email, as well as write their comment.

In all the above cases, (a)-(d), Globalciti collects, in addition to the above expressly mentioned data, the user’s IP address.

This website does not collect nor require the disclosure of special categories of personal data (sensitive personal data).

The above personal data of users of the website services is used by Globalciti for the purpose of contacting you (a) in order to provide you with the offer you requested, (b) regarding the issue that concerns you and which you have set out in your message to us, (c) in order to arrange an in-person meeting with you, and (d) in order to evaluate our services.

Data recipients & transfer to third countries

Recipients of the data of the User of the Services are:

• (a) Globalciti and its competent employees, who may process your personal data strictly under the same terms and conditions set by this Policy, to which you consent by browsing the website and using it. Your data is stored securely and is not disclosed to third parties for any reason.
• (b) External partners/third-party internet service providers who host, store, manage and maintain the website, its content and the data collected, and any other service providers (e.g. email service providers) used to communicate with you in cases where you have given your express consent for such communication. Globalciti uses only third-party service providers who agree to use the personal data provided to them only for the purpose for which it was provided and who agree and guarantee that all processing in which they engage will be lawful and compliant with the provisions of the applicable personal data legislation.

Globalciti does not sell, distribute or lease your personal information to third parties unless you have expressly consented or it is required by law to disclose such information. More specifically, Globalciti may disclose your personal data to third parties when such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in the context of judicial proceedings or a relevant summons by Competent Authorities, or in the context of administrative or extrajudicial proceedings, or for the purpose of preventing or stopping an attack on its computer systems or networks or protecting its rights or property.

The server and data center used by the website are located within the European Union and, therefore, are obliged to comply with the provisions of the applicable personal data legislation.

Finally, the website may contain links which refer to third-party websites. Globalciti does not control and is not responsible for the privacy policy and personal data protection practices of such websites. When you are transferred to those websites, this Policy does not apply, and we recommend that you read the corresponding privacy policies in order to be informed about the collection and processing of your personal data by those websites.

Security

For Globalciti, the protection of the Personal Data of the visitors and users of the website and respect for the individual’s private life on the internet constitutes a self-evident commitment. All necessary organizational and technical measures are taken as required to ensure the security, availability and validity of the personal data of the visitors and users of the website and to protect it against accidental or unlawful destruction, disclosure and other forms of unlawful processing.

It is ensured that your personal data is secure. In order to prevent unauthorized access or disclosure, appropriate physical, electronic and administrative procedures have been put in place to safeguard and secure the personal data collected.

The website uses the SSL (Secure Sockets Layer) protocol and therefore provides the maximum possible security against the interception of personal data. This specific protocol constitutes the global standard for the certification of websites to internet users and for the encryption of data transmitted between internet users and servers (web servers). In addition, the SSL protocol ensures that it will be verified whether the data transmitted through it has been altered during transmission.

Duration of processing of Personal Data

The storage and processing of the data of visitors and users of the website services is carried out exclusively and only as permitted by law or according to your express consent only for as long as is required so that the purposes of processing are fulfilled (as defined above) or until you object to the use of your personal data by Globalciti or until you withdraw your consent.

Specifically, when the purpose of collection and processing is the provision of specific services to users of the website upon their request, and in particular the provision of the possibility to users of the website (a) to request an offer for Globalciti’s services, (b) to contact Globalciti themselves through the website, and (c) to request that Globalciti contact them through the website for the scheduling of an in-person meeting, the users’ personal data shall be retained in our records until completion of the provision of the specific services (provision of an offer to the user, provision of a response to the user, communication with the user following their request for scheduling a meeting). In the event that the collection and processing of users’ personal data takes place in the context of the evaluation of Globalciti’s services, the users’ personal data shall be retained in our records and/or published on the website for as long as we deem that this serves the purpose for which the evaluation was requested and in no case for a period longer than ten (10) years.

In the event that retention of personal data for a longer period is required by legislation or in the event that it is required for the judicial pursuit or defense of Globalciti against legal claims, Globalciti shall retain the personal data for a longer period of time.

Use of Cookies

The website uses cookies for the recognition of visitors/users. A cookie is a small text file placed on your computer’s hard drive, specifically a file sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies help analyze web traffic or inform us when you visit a specific website. They also allow us, among other things, to store your preferences and settings, allow you to connect to our services, help combat fraud, and analyze the performance of the website and its electronic services. We use cookies to identify you when you visit the website and as you browse the website and to determine which pages of the website you visit, helping us analyze data about website traffic and improve the website.

We use Google Analytics to analyze the use of our website. Google Analytics collects information about the use of the website through cookies. The information collected regarding our website is used to create reports about the use of our website. The collection and processing of data by Google Analytics is available here: www.google.com/policies/privacy/partners/.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You may choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to reject cookies if you prefer. The website www.allaboutcookies.org offers good and simple instructions on how to manage cookies using different types of browsers.

Reducing cookies may prevent you from taking full advantage of the website.

How to access and control your Personal Data.

Upon request, you will be provided with information regarding whether and which personal data is collected and processed in relation to you (“right of access”).

In case your personal data is incorrect, you have the right:

• To request its correction to the extent that it is inaccurate and/or incomplete (“right to rectification”).
• To request its erasure (“right to erasure”). Globalciti shall erase your personal data without undue delay under the terms and conditions of the applicable legislation. Globalciti may erase the data only if there is no legal obligation or no other legitimate interest to retain it. Of course, if the data of a visitor/user of the website is erased, then Globalciti is not in a position to continue providing its services to that user when such services require the use of that specific data.
• To request the restriction of the processing of your personal data under the terms and conditions of the applicable legislation and to be informed before the restriction of processing is lifted.
• To have any rectification or erasure or restriction of the processing of your personal data communicated to each recipient to whom the said data was disclosed, to the extent feasible and provided that this does not involve disproportionate effort, and to be informed of those recipients.
• To receive your personal data in a structured, commonly used and machine-readable format, namely in electronic form, as well as the right to transmit it to another controller (“right to data portability”).
• To object at any time to the processing of your personal data based on reasons relating to your particular situation (“right to object”).
• Not to be subject to a decision based solely on automated decision-making, such as profiling, insofar as the decision would have legal effects concerning you or similarly significant effects.
• To withdraw your consent to the use of your personal data in the future, in whole or in part. Withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.
• Finally, according to the applicable personal data legislation, you have the right to lodge a complaint with the Hellenic Data Protection Authority.

Please address these requests or any other questions and comments regarding this Policy or Globalciti’s personal data protection practices via email at the following email address: info@globalciti.com

or by letter to the following postal address:

Globalciti is committed to protecting your personal data. If you have questions or comments regarding the handling of your personal data by Globalciti, please contact us at the addresses and contact details mentioned above. You may also use these addresses in order to communicate any concerns you may have regarding compliance with this Policy.

In the event of exercising one of the above-mentioned rights of the user, Globalciti shall process your request and provide you with information on the actions taken following the request without delay and in any case within one month from receipt of the request.

Changes to this policy

We reserve the right to update/revise this Policy at any time without prior notice from time to time by publishing a new version on the website. We will process the data in accordance with the Policy in force at the time you gave your consent to the processing of your personal data in accordance with that Policy. When a significant change in the Policy takes place, we will notify you appropriately, e.g. through a prominent notice (banner) on the website. You should check this page occasionally to make sure that you are satisfied with any changes to this Policy and read carefully any relevant notice you receive. By continuing to use the website, you consent to the updated Policy.